This page provides a current overview of the external service providers (processors and sub-processors) that Optimize B.V. engages to provide its services. This overview accompanies our Privacy Statement and is updated whenever we add or replace service providers.
The "Processor" column lists the legal entity we contract with; the "Location of processing" column lists the country where the data is actually processed. Appropriate contractual safeguards are in place with all processors and sub-processors, including data processing agreements where required.
Laboratory & healthcare partners
| Processor | Processing activity | Data categories | Location of processing |
|---|
| Unilabs Diagnostics B.V. | Blood collection and laboratory diagnostics (incl. Saltro/Atalmedial) | Identification and health data | Netherlands |
|---|
| Clinical Diagnostics SCAL B.V. | Blood collection and laboratory diagnostics (Eurofins group) | Identification and health data | Netherlands |
|---|
| ZorgDomein Nederland B.V. | Requesting and routing laboratory tests | Identification and contact data | Netherlands |
|---|
| Enovation B.V. (ZorgMail) | Secure exchange of laboratory results | Identification and health data | Netherlands |
|---|
Health data integration
| Processor | Processing activity | Data categories | Location of processing |
|---|
| Terra Enabling Developers, Inc. | Connecting wearable and health data from sources such as Apple Health, Fitbit, Garmin and Oura (at your request) | Health and device data | United Kingdom |
|---|
AI-based analysis
| Processor | Processing activity | Data categories | Location of processing |
|---|
| Anthropic Ireland, Limited | Generating personalised insights and recommendations (Claude) | Pseudonymised health data | United States |
|---|
Payment services
| Processor | Processing activity | Data categories | Location of processing |
|---|
| Mollie B.V. | Payment processing and invoicing | Payment and transaction data | Netherlands |
|---|
Communications
| Processor | Processing activity | Data categories | Location of processing |
|---|
| Amazon Web Services EMEA SARL | Delivery of service-related e-mails | E-mail address and message content | Sweden |
|---|
| 650 Industries, Inc. (Expo) | Delivery of push notifications | Push notification token and technical data | United States |
|---|
| WhatsApp Ireland Limited | Customer communication via WhatsApp | Phone number and message content | United States |
|---|
Analytics & monitoring
| Processor | Processing activity | Data categories | Location of processing |
|---|
| Functional Software, Inc. (Sentry) | Error tracking and performance monitoring | Technical data (logs) | United States |
|---|
| PostHog, Inc. | Website usage analytics (clicks, heatmaps, session replay) | Technical and usage data | Germany |
|---|
| AppsFlyer Ltd. | Attribution and marketing analytics | Technical and usage data | Israel |
|---|
| Meta Platforms Ireland Limited | Advertising measurement (Conversions API) | Technical data | United States |
|---|
| Google Ireland Limited | Advertising measurement and conversions (Google Ads) | Technical data | United States |
|---|
Hosting & infrastructure
| Processor | Processing activity | Data categories | Location of processing |
|---|
| Scaleway SAS | Cloud hosting, database and object storage (Amsterdam region) | All categories | Netherlands |
|---|
Transfers outside the European Economic Area (EEA): the United Kingdom (Terra) and Israel (AppsFlyer) are covered by a European Commission adequacy decision. Anthropic, Expo, WhatsApp, Meta, Google and Sentry process (in part) in the United States; transfers take place on the basis of Standard Contractual Clauses (SCCs) and/or the EU-U.S. Data Privacy Framework.
Identity and access management, in-app customer messaging and performance metrics run on our own infrastructure within the EU (Scaleway, nl-ams) and are not separate external recipients.
Questions
If you have any questions about this overview or about the processing of your personal data, please contact us at privacy@optimizelifestyle.io.
